1. Introduction
We take the protection of your personal data seriously. We process your data exclusively in accordance with legal regulations (GDPR, Austrian Telecommunications Act 2003). This policy explains how we handle data collected on our website.

2. Controller
Innovio e.U.
Geiselbergstraße 28/1/6
1110 Vienna, Austria
Company Registration Number: FN 524683 v
Email: office[at]o2tix.com

3. Collection and Processing of Personal Data
We collect and process personal data that you voluntarily provide to us, including when you:

• place an order

• register on our website

• contact us through forms or email

• subscribe to newsletters

The personal data may include:

• Name

• Email address

• Billing or event-related address

• Payment and order details

We use this information to process orders, communicate with you, and fulfill our legal obligations.

4. Legal Basis for Processing
Your data is processed under one or more of the following legal bases as defined by GDPR Article 6:

• Consent (Art. 6(1)(a))

• Contract performance (Art. 6(1)(b))

• Legal obligations (Art. 6(1)(c))

• Legitimate interests (Art. 6(1)(f))

5. Use of Data for Marketing
Your data is only used for marketing purposes (such as newsletters) if you have explicitly consented. You can revoke this consent at any time.

6. Data Sharing
We may share your data with third parties necessary for processing your orders, such as:

• Payment providers

• Event organizers

• Hosting/IT service providers

No data will be shared beyond this without your consent.

7. Data Retention
Your data will be retained only as long as necessary for its purpose or as legally required (e.g. tax law). Afterward, it will be deleted securely.

8. Cookies
We use cookies to improve website functionality and user experience. Some cookies remain stored until you delete them. You can configure your browser to notify or block cookies if you choose.

9. Your Rights
You have the following rights under GDPR:

• Right of access

• Right to rectification

• Right to erasure

• Right to restrict processing

• Right to data portability

• Right to object to processing

• Right to file a complaint with a supervisory authority (Austria: www.dsb.gv.at)

10. Contact for Privacy Matters
If you have questions about your data or want to exercise your rights, please contact:

Innovio e.U.

Email: office[at]o2tix.com